The final guest count and confirmation of all details is due seven days prior to the event date.  For weddings, the final guaranteed guest count is due eight (8) business days prior to the wedding date. 

These policies will aid us in appropriately setting your room, in staffing the event, and in preparing the food and beverage ordered. In the event a guarantee is not received, we will use your estimated number for the guarantee.

Public events that are not being billed to a University Department must be pre-paid by credit card seven days prior to the event date. We accept Visa, MasterCard and Discover cards. We do not accept cash.  In the case where payment will be made by check, the sales department must receive the check at least ten (10) business days prior to the event. If pre-payment is not received, your event may be subject to cancelation. Events that are being billed to a University Department will need to provide a form of payment seven days prior to the event.

Events that are being billed to a University Department will need to provide a form of payment seven days prior to the event date. We accept MFK, P-card, or Requisition. We do not accept cash. The form of payment will be charged following the event.

Any additional numbers received after your guaranteed due date or changes to your event will be subject to an additional charge of $25.00. If you have an event that pops up within seven days before the event date, please contact University Catering for availability. Added events, within seven days before the event date, will be subject to a flat fee of $50.00, in addition to the cost of catering.

Cancellations within seven days of your event will be assessed a $50.00 cancellation fee. The cost of ordered or prepared food will be added to the $50.00 cancellation fee if applicable. 

University Catering at The University of Iowa cannot guarantee the accuracy of nutrition information. Nutrition and ingredient information may vary due to product substitutions and formulation by the manufacturer prior to product purchase by the university. Additionally, cross contamination and other variables are beyond the university’s control. Individuals with food-related dietary concerns should be aware of this risk and understand that University Catering does not assume any liability for adverse reactions to foods consumed, or items with which one may come into contact while eating at any University Catering event. For questions or concerns please call one of our sales coordinators at 319-335-3116.

Catering prices are subject to change without notice, as they depend on the availability of the foods and labor. We will not guarantee prices prior to 60 days ahead of your scheduled event.

Due to health department regulations, leftover perishable foods may not be removed from any event by anyone except University Catering staff. This policy addresses public safety concerns and is non-negotiable. University Catering works closely with Table to Table to donate unused food items.